An integrated approach to the management of all forms of feedback available to an organisation.

(management) A strategic approach to management aimed at embedding awareness of quality in all organizational processes.

A computer system or set of computer programs used to track and store electronic documents and/or images of paper documents.

(data management) A set of processes and tools which centrally and persistently define the non-transactional entities of an organization, with the objective to collect from, and supply to various processes, unique instances of each entity.

(computing) A set of access control technologies that restrict the use of proprietary hardware and digital files by an end user, so as to enforce copyright restrictions.

plural of content management system

(computing) the task of controlling and tracking changes made to software files

(computing) The management of changes to files such as source code, documents, large web sites, or other collections of information.

plural of database management system

Alternative form of managed care