For many people, however, the stress of not having the correct ticket for a train or bus journey can lead to a particularly uncomfortable feeling … fear that they might encounter a jobsworth. […] Someone who has been caught out by a jobsworth, will probably accuse them of being an embittered, mean-spirited inadequate who are using their status to give themselves faux importance, justifying their actions by their twin mantras of "Rules is rules" and, inevitably, "It's more than my job's worth."