Pat responses from management seemed to be multiple variations on the theme of “We value your feedback.”

We beg, at armisonant / Pallas's altars, / The blessing and grace / Of the deity holy.

Keep your 'lectric eye on me babe / Put your ray gun to my head

Why is it called a Daybook? A Daybook traditionally is a book in which daily transactions are recorded, but nowadays it is being used to mean a journal.